CONSULTING & DESIGN FOR YOUR RESTAURANT OR CAFE

 

From understanding your guests’ needs to full project delivery

 
 
 
 

WHY US

 
  • DEEP INDUSTRY INSIGHT
    powered by hands-on experience managing hospitality venues.
  • THE TEAM INCLUDES
    analysts, marketers, managers, HR and finance consultants, designers, architects, chefs.
  • RISK IS MINIMIZED
    through research, environmental and customer profiling, CJM development, and data-driven decision-making.
  • NO UNNECESSARY COSTS
    Our services include no mandatory packages or hidden fees, ensuring full budget transparency.
 
 
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40+
VENUES DESIGNED
100K m2
TOTAL PROJECTS AREA
80%
OPERATING SUCCESSFULLY FOR OVER 5 YEARS
 
 
 

WHO IT’S FOR

 
 

DREAMING OF YOUR OWN VENUE?

Just getting started and want a smooth launch — without costly mistakes or unnecessary risks.

ALREADY RUN A RESTAURANT OR CAFE?

Looking to boost profitability, scale smartly, streamline operations, and enhance guest experience.


MANAGE A HOSPITALITY BUSINESS?

In charge of modernising a venue and keeping it aligned with current trends.


BUILDING A FOOD STARTUP?

Working on new formats like pop-ups, dark kitchens, or food courts — or developing tech solutions for the restaurant industry.

 
 
 
 
 

OUR SERVICES

 
 

[01]

STRATEGIC MARKETING

    • Competitor landscape analysis

    • Target audience research

    • Customer acquisition cost estimation

    • Idea testing and validation

    • Persona identification & CJM development

    • Digital marketing growth strategy

 
 
 

[02]

PR BOOST

    • Press releases

    • Pitching to relevant industry and local media

    • Venue and menu professional photoshoot

    • Launch content strategy for social media and PR channels

 
 
 

[03]

CONCEPT DEVELOPMENT

    • Concept idea and positioning

    • Project description and key features

    • Initial menu vision

    • Definition of values and mission

    • Core direction for atmosphere and design details

 
 
 

[04]

DESIGN CONCEPT

    • Concept idea and narrative

    • Project description

    • Menu vision

    • Brand values and mission

    • Key directions for atmosphere and design elements

 
 
 

[05]

BRAND IDENTITY

    • Creation of a visual concept

    • Brand book development

    • Design of core and additional assets (signage, menus, uniforms, packaging)

    • Social media brand applications

 
 
 

[06]

MENU CONCEPT

    • Technical brief development

    • Recipe testing and refinement

    • Implementation and staff training

    • Pricing strategy

    • Detailed dish specifications and tech sheets

 
 
 

[07]

OPERATIONAL PROCESS SETUP

    • Checklist development

    • Service communication scripts

    • Operational manuals and step-by-step procedures

 
 
 

[08]

KITCHEN & BAR OPERATIONS DESIGN

    • Kitchen and bar process design

    • Equipment recommendations

    • Supplier sourcing and coordination

 
 
 

[09]

TEAM RECRUITMENT & HR STRATEGY

    • HR strategy development

    • Recruitment of key team members

    • Staff training and assessment

    • Corporate culture design and implementation

 
 
 

"DUBLER" / Café
168 m², Kyiv, 2021
Interior Design Best of Year

An urban café located in Kyiv’s Pechersk district. The co-owners include Slava Balbek, founder of balbek bureau, hotelier Roman Tatarskyi, as well as balbek bureau’s CFO and COO, Yuliia Kolesnykova and Borys Dorohov, and Sashko Borovskyi, head of “Diletant.”

"DILETANT" / Café
67 m², Kyiv, 2020


An urban café just steps away from Tarasa Shevchenka metro station and near the tennis courts in the Podil district. The café is owned by Ukrainian architect and founder of balbek bureau, Slava Balbek. Previously, the space housed the office of BURSAtelier, led by Vasyl Hrohol.

MARKÓ / Café
333 m², Kyiv, 2022


The venue complements the concept of the Sophia Hotel. Its core idea is to invite guests to explore contemporary Ukrainian culture in a comfortable, cozy, and relaxed setting.
 

 
 

ADDITIONAL

 
  • 3D SPACE MODELING
    Development of the entire venue’s virtual model with full visualization of all areas, used to analyze guest flow and optimize spatial efficiency.
  • SOFTWARE
    Consulting on digital tools and existing solutions to improve operational efficiency and enhance the customer experience.
  • BUDGETING
    Providing services for launch budget planning, profitability hypothesis development, and investment return strategy. This helps allocate resources effectively and ensures the project's financial sustainability.
  • PROCUREMENT
    Comprehensive selection of tableware, utensils, and restaurant equipment, along with supplier sourcing to fully equip your venue for smooth and efficient operation.
 
 
 

TEAM

 
 

Sashko Borovskyi

Borys Dorohov

Yuliia Kolesnykova

Anastasiia Derkach

Olena Briantseva

 
 
 
 

LEAVE YOUR REQUEST

 
 
  • At balbek bureau, we offer comprehensive restaurant consulting services that guide clients through every stage of launching or evolving a hospitality concept. From strategic positioning to visual identity and public presence, our team ensures each venue tells a compelling story — and performs as a sustainable business.

    We work with restaurants, cafés, and hospitality brands across the globe, providing tailor-made solutions built on creative insight and market expertise.

    What We Do

    Our consulting services go beyond surface-level branding — we support your project with deep strategic thinking and executional tools. Our scope includes:

    • Marketing Strategy & PR Toolkit
      Market research, target audience analysis, competitive benchmarking, customer journey mapping, CAC estimation, and marketing planning. We also provide media kits, press releases, PR outreach, and social media launch strategies.

    • Concept Development & Positioning
      We help define your restaurant’s core idea, emotional value, and point of differentiation. From menu direction to storytelling, we shape a cohesive concept that resonates with your audience.

    • Visual Identity & Experience
      Our team crafts branding systems that align seamlessly with your interior and service. This includes naming, signage, menu layout, uniforms, packaging, and more — all contributing to a consistent, memorable experience.

    Who We Work With

    Our restaurant consulting clients include:

    • First-time entrepreneurs launching a unique concept

    • Hospitality groups seeking to refresh or reposition existing brands

    • Real estate developers integrating F&B spaces into their properties

    • International clients in search of new perspectives for global markets

    Why Choose balbek bureau

    We are not a traditional agency. As an architecture and design studio with strong hospitality experience, we combine spatial intelligence with business strategy. This allows us to design restaurant concepts that are not only visually appealing but also viable, scalable, and emotionally resonant.

    Our consulting services are modular — we can support you at any stage, whether you're starting from scratch or optimizing an existing business.

    Results-Driven and Media-Ready

    We prepare your restaurant for real-world success and international exposure. Our work has been featured in leading design and lifestyle media, with several F&B projects receiving acclaim for their concept strength and visual execution.

    Let’s Build Something Unforgettable

    Whether you’re dreaming up a new café or refining an established restaurant brand, our team is here to elevate your vision. Let’s shape a concept that speaks clearly, looks distinct, and stands out in a competitive market.