WHY US
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DEEP INDUSTRY INSIGHTpowered by hands-on experience managing hospitality venues.
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THE TEAM INCLUDESanalysts, marketers, managers, HR and finance consultants, designers, architects, chefs.
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RISK IS MINIMIZEDthrough research, environmental and customer profiling, CJM development, and data-driven decision-making.
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NO UNNECESSARY COSTSOur services include no mandatory packages or hidden fees, ensuring full budget transparency.
40+
VENUES DESIGNED
100K m2
TOTAL PROJECTS AREA
80%
OPERATING SUCCESSFULLY FOR OVER 5 YEARS
WHO IT’S FOR
DREAMING OF YOUR OWN VENUE?
Just getting started and want a smooth launch — without costly mistakes or unnecessary risks.
ALREADY RUN A RESTAURANT OR CAFE?
Looking to boost profitability, scale smartly, streamline operations, and enhance guest experience.
MANAGE A HOSPITALITY BUSINESS?
In charge of modernising a venue and keeping it aligned with current trends.
BUILDING A FOOD STARTUP?
Working on new formats like pop-ups, dark kitchens, or food courts — or developing tech solutions for the restaurant industry.
OUR SERVICES
[01]
STRATEGIC MARKETING
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Competitor landscape analysis
Target audience research
Customer acquisition cost estimation
Idea testing and validation
Persona identification & CJM development
Digital marketing growth strategy
[02]
PR BOOST
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Press releases
Pitching to relevant industry and local media
Venue and menu professional photoshoot
Launch content strategy for social media and PR channels
[03]
CONCEPT DEVELOPMENT
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Concept idea and positioning
Project description and key features
Initial menu vision
Definition of values and mission
Core direction for atmosphere and design details
[04]
DESIGN CONCEPT
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Concept idea and narrative
Project description
Menu vision
Brand values and mission
Key directions for atmosphere and design elements
[05]
BRAND IDENTITY
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Creation of a visual concept
Brand book development
Design of core and additional assets (signage, menus, uniforms, packaging)
Social media brand applications
[06]
MENU CONCEPT
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Technical brief development
Recipe testing and refinement
Implementation and staff training
Pricing strategy
Detailed dish specifications and tech sheets
[07]
OPERATIONAL PROCESS SETUP
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Checklist development
Service communication scripts
Operational manuals and step-by-step procedures
[08]
KITCHEN & BAR OPERATIONS DESIGN
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Kitchen and bar process design
Equipment recommendations
Supplier sourcing and coordination
[09]
TEAM RECRUITMENT & HR STRATEGY
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HR strategy development
Recruitment of key team members
Staff training and assessment
Corporate culture design and implementation
"DUBLER" / Café
168 m², Kyiv, 2021
Interior Design Best of Year
An urban café located in Kyiv’s Pechersk district. The co-owners include Slava Balbek, founder of balbek bureau, hotelier Roman Tatarskyi, as well as balbek bureau’s CFO and COO, Yuliia Kolesnykova and Borys Dorohov, and Sashko Borovskyi, head of “Diletant.”
"DILETANT" / Café
67 m², Kyiv, 2020
An urban café just steps away from Tarasa Shevchenka metro station and near the tennis courts in the Podil district. The café is owned by Ukrainian architect and founder of balbek bureau, Slava Balbek. Previously, the space housed the office of BURSAtelier, led by Vasyl Hrohol.
MARKÓ / Café
333 m², Kyiv, 2022
The venue complements the concept of the Sophia Hotel. Its core idea is to invite guests to explore contemporary Ukrainian culture in a comfortable, cozy, and relaxed setting.
ADDITIONAL
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3D SPACE MODELINGDevelopment of the entire venue’s virtual model with full visualization of all areas, used to analyze guest flow and optimize spatial efficiency.
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SOFTWAREConsulting on digital tools and existing solutions to improve operational efficiency and enhance the customer experience.
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BUDGETINGProviding services for launch budget planning, profitability hypothesis development, and investment return strategy. This helps allocate resources effectively and ensures the project's financial sustainability.
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PROCUREMENTComprehensive selection of tableware, utensils, and restaurant equipment, along with supplier sourcing to fully equip your venue for smooth and efficient operation.
TEAM
Sashko Borovskyi
Borys Dorohov
Yuliia Kolesnykova
Anastasiia Derkach
Olena Briantseva